State Farm® Insurance Agent Kimberly Shurtleff

"Today, I worked with Janel to quote my homeowner and auto policy. It is a great experience to work with Janel, and she is very polite and reserved time to meet me in the office. We went through all details one by one and she explained everything very clearly and answered all the questions. It makes me to easily move my policy to other vendor to State Farm. Highly recommend this agency"

"Highly recommend! Jamie Rettinger and Janel Clum both have excellent customer service and treat their clients with the highest level of professionalism. They are quick to answer emails and provide the client with the necessary paperwork in a diligent manner, ensuring all questions are thoroughly answered and concerns are addressed. I would highly recommend using State Farm and this particular office! Thank you, Jamie and Janel!"

"I recently signed up for car insurance with Kimberly and had a great experience. Her agent was professional, knowledgeable, and friendly, and provided me with a comprehensive policy. I was impressed with their attention to detail and exceptional customer service. Highly recommend!"

"I've been with State Farm for about 8 years now and I am one lucky girl to have Janel Clum as my agent! She has been always there for me! She is the one I trust. I know I can just talk to her about what's going on and she will help me with a constructive advice, if I need one - both business or personel. She is always right on the dot with everything - accurate, timely, and efficient with everything. I love come seeing her in person or sometimes when I lack on time, we can work over the phone or email without any delays! I would give her 20 stars out of 1 to 10 scale if I could. In addition, she is not just an amazing agent but an amazing person as well. It's always my pleasure to talk to her! I am very grateful for everything she has done for me and I know I am in trusted hands. Give her a go and you won't regret!!!"

"Kim has moved mountains in the processing of my accident claim. She goes way above and beyond anything ever expected. She is attentive and quick to respond to any problems or questions I have had. I highly recommend her. I am just a customer and not a family member or friend or anything else. She treats me like I am somebody important and I am blessed to have found her to handle my insurance needs."

"Just set up insurance for my new Camaro and new Jeep in the process was seamless Katherine helped me set up the policy with the coverage and then I needed and wanted! She was very fast and professional and courteous in the price for my policy was incredibly inexpensive compared to what I anticipated so I was actually able to set up another life insurance policy with the remainder of what I thought it was going to cost! I could not ask for better customer service and I really appreciate into that State Farm was not pushy about my coverage and that I am saving almost $100 a month coming from Geico and actually have life insurance now also for the same price! Thank you State Farm!!!"

"Janel Clum was wonderful to work with. She was incredibly thorough in reviewing my policy with me and making sure all aspects were clear. She was also extremely helpful and knowledgeable when it came to setting up some additional coverage I wanted and took the time to make sure it was tailored to my specific needs. 10/10 would recommend Janel to anyone!"

"Kylee is one of a kind! Her energy and presence lights up a room. She is efficient and is able to address every question or need that I have had. I was originally with Geico and I switched to State Farm. Kylee was able to provide me with a quote immediately, and saved me money. She took into consideration my needs and wants for my auto insurance policy. Kylee is lovely! I am thankful to have her as my insurance agent."

"After Kimberly tried to get in touch with me,I called her back.we went over insurance and rates and I was offered a great rate.kimberly was so nice and so understanding im so glad we talked and I have state farm insurance for my car and rental insurance. What I'm paying for both is sure a better rate then what I had.she saved me money and besides coverage and saving im very happy starting in June 2022.im with State farm .🙂💜"

"I have never talked to Kimberly but her staff -- KATHERINE BROWNING is the BEST customer service insurance representative at State Farm. Katherine was EXCEPTIONAL at handling my unique situation with both professionalism and personal courtesy. Without a doubt it is Katherine that I will be taking my business to time and time again. Thank you Katherine. (And Kim -- give that lady a huge promotion and raise - you'd be lost without her!!)"

"Almost all of their staff has been exceedingly nice to talk with. Kimberly seems to be a very nice person who just wants the best for her customers and employees. All in all they seem to be a great group and it definitely makes dealing with my insurance company a lot less stressful then my previous insurance company."